Top 100 Restaurants In US for Service

In recognition of how vital service is to the dining experience, OpenTable, Inc., a provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions...
Top 100 Restaurants In US for Service
Written by Mike Tuttle

In recognition of how vital service is to the dining experience, OpenTable, Inc., a provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants, has announced the 2012 Diners’ Choice Award winners for the 100 restaurants in the United States providing the best service. These awards reflect the combined opinions of nearly 5 million reviews submitted by verified OpenTable diners for more than 12,000 restaurants in all 50 states and the District of Columbia.

Regionally, the honorees span 29 states and Washington, D.C. The South reinforces the notion of southern hospitality, with 22 restaurants in the region being singled out for best service. The Northeast boasts 15 winning restaurants, including 10 in New York alone. The Pacific region accounts for 14 winners, 10 of which are in California, as does the Mid-Atlantic, with six restaurants in Virginia claiming spots. Eleven winners come from the Great Lakes Region, four of which are in the Twin Cities area. The Pacific Northwest and the Southwest follow with seven honorees apiece. The Rocky Mountain States count five winners, while the Central Plains has four, three of which are in Missouri. One restaurant in Hawaii also earned a nod.

Superior service can be found across a number of cuisines. Restaurants serving American food, however, account for 40 winners. French restaurants earned 25 places on the list. Steakhouses followed with 17 spots. Seven Italian restaurants are among the winners. Other cuisines include continental, global international, Japanese, seafood, and sushi.

“The most memorable part of a meal may not be just what’s on your plate, but also, that exceptional staffer who goes the extra step to ensure an enjoyable dining experience,” says Caroline Potter, OpenTable’s Chief Dining Officer. “These winning restaurants understand this concept and have consciously created a culture of hospitality that is embraced by both front and back of house professionals. Whether it’s a grand gesture, such as a tour of the kitchen, or a simple one, like a warm smile from an attentive server, diners are coming away from these restaurants feeling special.”

The Diners’ Choice Awards for the top 100 restaurants providing the best service are generated from nearly 5 million reviews collected from verified OpenTable diners between February 2011 and January 2012. All restaurants with a minimum number of qualifying reviews were included for consideration. Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the top 100 restaurants with the best service in the U.S. according to OpenTable diners.

Restaurant Name

City

State

Cuisine

Acqua Restaurant & Wine Bar

White Bear Lake

MN

Italian

Acquerello

San Francisco

CA

Italian

Addison at The Grand Del Mar

San Diego

CA

Contemp. French

Bacchanalia

Atlanta

GA

Contemp. American

Bibou

Philadelphia

PA

French

Binkley’s Restaurant

Cave Creek

AZ

Contemp. American

Bistro L’Hermitage

Woodbridge

VA

French

Blue Hill at Stone Barns

Pocantico Hills

NY

American

Bluestem

Kansas City

MO

American

Bones

Atlanta

GA

Steak

Cafe Renaissance

Vienna

VA

French

Canlis

Seattle

WA

Northwest

Capital Grille – Minneapolis

Minneapolis

MN

Steak

Castagna

Portland

OR

American

Chama Gaucha Brazilian Steakhouse

Downers Grove

IL

Steak

Charleston

Baltimore

MD

American

Charleston Grill

Charleston

SC

American

Chez Francois – Vermilion

Vermilion

OH

Contemp. French

Chez Nous French Restaurant

Humble

TX

Contemp. French

CityZen

Washington

DC

Contemp. American

Congress

Austin

TX

Contemp. American

The Copper Door

Hayesville

NC

Steak

Corbett’s Fine Dining

Louisville

KY

American

Cyrus

Healdsburg

CA

Contemp. French

Daniel

New York

NY

French

Daniel – Lounge Seating

New York

NY

French

Del Posto

New York

NY

Italian

Dewz

Modesto

CA

Californian

The Dining Room – Biltmore Estate

Asheville

NC

Contemp. American

Eleven Madison Park

New York

NY

American

Elizabeth on 37th

Savannah

GA

Contemp. American

Farmhouse Inn & Restaurant

Forestville

CA

Californian

Fat Canary

Williamsburg

VA

Contemp. American

Fearrington House Restaurant

Pittsboro

NC

Contemp. American

Fig Tree

Charlotte

NC

Continental

Forage

Salt Lake City

UT

Contemp. American

Fountain Restaurant

Philadelphia

PA

Global, International

Frasca Food and Wine

Boulder

CO

Italian

The French Room

Dallas

TX

French

Genoa Restaurant

Portland

OR

Italian

Gordon Ramsay at the London

New York

NY

Contemp. French

The Grill – The Ritz-Carlton

Naples

FL

Steak

Grouse Mountain Grill

Avon

CO

Contemp. American

Halls Chophouse

Charleston

SC

Steak

Hannas Prime Steak

Rancho Santa Margarita

CA

Steak

Herons

Cary

NC

American

Highlands Bar & Grill

Birmingham

AL

Southern

The Hobbit

Orange

CA

Contemp. French

joan’s in the Park

Saint Paul

MN

American

Kai – Sheraton Wild Horse Pass Resort

Chandler

AZ

Southwest

Killen’s Steakhouse

Pearland

TX

Steak

The Kitchen Restaurant

Sacramento

CA

Contemp. American

La Belle Vie

Minneapolis

MN

French

La Grenouille

New York

NY

French

La Mer at Halekulani

Honolulu

HI

French

L’Auberge Chez Francois

Great Falls

VA

French

Le Bernadin

New York

NY

French

Les Nomades

Chicago

IL

Contemp. French

L’Etoile Restaurant

Madison

WI

Contemp. American

Madrona Manor

Healdsburg

CA

Contemp. American

Mahogany Prime Omaha

Omaha

NE

Steak

Marcel’s

Washington

DC

French

The Melting Pot – Myrtle Beach

Myrtle Beach

SC

Fondue

Menton

Boston

MA

French

Michael’s – South Point Casino

Las Vegas

NV

Continental

Mitchell’s Ocean Club – Easton Town Center

Columbus

OH

Seafood

Morton’s The Steakhouse – Portland

Portland

OR

Steak

New York Prime – Myrtle Beach

Myrtle Beach

SC

Steak

Niche

St. Louis

MO

American

Nicholas

Red Bank

NJ

Contemp. American

o ya

Boston

MA

Japanese

Opus 9 Steakhouse

Williamsburg

VA

Steak

Orchids at Palm Court – Hilton Cincinnati Netherland Plaza

Cincinnati

OH

American

The Painted Lady

Newberg

OR

Contemp. American

Palace Arms at the Brown Palace

Denver

CO

Contemp. American

Peninsula Grill

Charleston

SC

American

Pepper Tree Restaurant

Colorado Springs

CO

Steak

Per Se

New York

NY

American

Plume at the Jefferson Hotel

Washington

DC

Contemp. French

Rafain Brazilian Steakhouse

Dallas

TX

Brazilian Steakhouse

The Restaurant at Meadowood

Saint Helena

CA

Californian

Restaurant Iris

Memphis

TN

French

Rover’s

Seattle

WA

Contemp. French

Rudy & Paco Restaurant & Bar

Galveston

TX

Seafood

Russell’s Steaks, Chops, and More

Williamsville

NY

Steak

Ruth’s Chris Steak House – Jacksonville

Jacksonville

FL

Steak

Saint Jacques French Cuisine

Raleigh

NC

French

Sedgley Place

Greene

ME

Contemp. American

Sonoma

Princeton

MA

Global, International

St. John’s Restaurant

Chattanooga

TN

American

The Steak House at Silver Reef

Ferndale

WA

Steak

Tony’s – St. Louis

St. Louis

MO

Italian

TRU

Chicago

IL

French

Uchi

Austin

TX

Sushi

Uchiko

Austin

TX

Sushi

Vetri

Philadelphia

PA

Italian

Vic & Anthony’s Steakhouse – Las Vegas

Las Vegas

NV

Steak

Vintage Tavern

Suffolk

VA

American

White Barn Inn

Kennebunk

ME

American

Woodfire Grill

Atlanta

GA

Contemp. American

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