Microsoft announced that it has acquired management, reporting, and analytics technology from Event Zero in order to enhance Skype for Business Online. More specifically, it has acquired the tech assets from the UC Commander product suite.
The company says the acquisition will enable it to expand and improve the built-in management tools for Skype for Business.
“Our goal is to make the Skype for Business management tools as powerful and easy-to-use for IT professionals as Skype is for end users,” says Skype for Business Corporate Vice President of Engineering Zig Serafin. “Today, customers of our calling and conferencing services can use the Office 365 administration center to acquire and assign phone numbers to their users in minutes, view reports of audio and video conferencing usage, and quickly access aggregated call quality information using our Call Quality Dashboard. In the future, using the technology acquired today, we will be able to add strong diagnostics and troubleshooting capabilities with even more extensive reporting and analytics for online audio, video conferencing and media streams — all within a unified management and admin system.”
“We plan to extend the platform to complement partner solutions and integrate their monitoring, reporting and analytics capabilities with Skype for Business Online management tools,” Serafin adds. “For example, partners will be able to more easily connect on-premises deployments they manage with Office 365 services, including hybrid deployments, provisioning of phones and other endpoints.”
Event Zero will continue to service its own customers and partners.
The acquisition follows last month’s announcement that Microsoft acquired technology from mobile communications app Talko to bring it to Skype for Business.
Image via Skype