Google says it has a global team consisting of over a thousand people specifically dedicated to fighting bad ads. Over the course of 2015, those people (along with Google's technol...
Google announced a new ad format called real-time ads. The announcement came buried in a post about the countdown to the "big game," which discusses YouTube AdBlitz, game day comme...
Yahoo announced the availability of programmatic native ads on the BrightRoll Exchange. Advertisers and publishers have access to bid on native mobile inventory.
"The BrightRol...
Facebook announced some new features for its lead ads including a new context card, a carousel format, and the ability to reach both desktop and mobile users.
Lead ads were fir...
Salesforce just announced Lightning, which it calls the future of CRM. It combines a major redesign of the user experience, which the company calls the "Lightning Experience."...
BMC is sharing results from a survey of fortune 1000 company IT managers, finding that only five percent of those polled have fully implemented digital services and mobile technolo...
FanHub recently put out this infographic looking at how social media is transforming CRM, sharing stats around communication, expectations, and user interface.
"Customers are g...
The customer relationship management software market grew by 13.7% in 2013, according to a new report from Gartner. That's worldwide. The market reached $20.4 billion in 2013 compa...
Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider Parature. The company will add the software to its Microsoft Dynamics...
At Money2020, Groupon announced a new update to its Breadcrumb POS app, adding some CRM and employee management features.
A new CRM feature lets businesses track customers and...
Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users.
Mobil...