CustomerExperienceNews

UK Set to Adopt Apple/Google API For Contact Tracing
The UK has reversed course, adopting Apple and Google’s API for its contact tracing efforts. Cont...
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T-Mobile Extends T-Mobile Tuesdays to Sprint Customers
T-Mobile took another step toward welcoming Sprint customers to the magenta family by giving them access to T-Mobile Tuesdays deals....
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Dish Closing Boost Deal to Become Fourth Carrier
Dish Network is preparing to close the deal with T-Mobile to take Boost Mobile off of its hands, making it the fourth nationwide carrier....
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Facebook Will Allow Users to Hide Political Ads
Facebook has made a major change to how it handles political ads, giving users the ability to hide them for the first time ever....
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T-Mobile Explains Outage: ‘We Didn’t Meet Our Own Bar For Excellence’
T-Mobile experienced a major outage Monday, impacting thousands of customers around the world as voice and text services were down....
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T-Mobile, Verizon and AT&T Experiencing Outages
All three of the nation’s largest wireless carriers are experiencing technical difficulties Monday, with customers reporting outages across services....
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Verizon Now Offering 5G Home Internet In Detroit
Verizon has expanded its 5G Home Internet service to Detroit, the sixth city in which it offers the service....
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Cox Punishes Entire Neighborhoods For Heavy Internet Users
In an era when many internet and wireless providers are suspending data limits, Cox Communications is throttling entire neighborhoods over a single heavy...
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Germany Will Require All Fueling Stations to Offer Electric Vehicle Charging
Germany has taken a significant step toward widespread adoption of electric vehicles, by requiring fueling stations to offer electric vehicle charging....
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Small ISP Permanently Ends Data Caps
Antietam Broadband, based in Maryland, has boldly gone where big ISPs fear to tread: It has removed data caps permanently....
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The Case for Net Neutrality: AT&T Favoring HBO Max Over Netflix
AT&T is not counting access to HBO Max against customers’ mobile data plans, unlike Netflix or competing services....
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Majority of Users Don’t Change Passwords After Data Breach
A new study has found the vast majority of users fail to change their passwords after being notified their data was impacted by a security breach....
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T-Mobile Hits 5G Milestone With 50-State Coverage
T-Mobile has added another feather to its 5G cap with coverage in all 50 states, thanks to a roaming deal in Alaska....
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Windows 10 Includes Improved Cortana
Cortana has received some nice upgrades in Windows 10, with a focus on helping users be more productive....
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Arizona Sues Google For Collecting Location Data After Users Opt Out
Arizona Attorney General Mark Brnovich has filed a lawsuit against Google, claiming the search giant collects location data even after users opt out....
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