The recent USPS shipping structure changes will increase retailers shipping costs, says Rakuten CEO Mike Manzione. What Rakuten does is help retailers offs...
Incidents of tech support scams targeting susceptible PC users are increasing, Microsoft warned. The company received 153,000 reported complaints fr...
Amazon has released Connect, a contact center as a service hosted in the AWS cloud. The service is based on the same contact center technology Amazon has built for their own use....
In an announcement on their blog, Google outlined three new changes to their click-to call ads. The updates aim to streamline ad creation, improve ad quality and call performance...
Google announced the launch of a new tool for Merchant Center called Feed Rules, which lets you convert your existing data from inventory management systems to the format Google Sh...
Microsoft announced (in preview) new video, voice, and group calling functionality on Microsoft Edge for Windows 10. It utilizes the ORTC media engine that was recently embedded in...
The unexpected passing of the rapper Phife Dawg has certainly caused shock and grief in the hip-hop community, and numerous well-respected hip-hop artists have come out to honor hi...
Nancy Reagan was laid to rest beside her beloved husband, former president Ronald Reagan, on Friday after a beautiful and touching ceremony.
Honored guests at Nancy Reagan's fu...
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