Contact centers can be a massive aspect of retaining customers for years. An unhappy customer will look for other providers or a product for a service if t...
With modern technologies like the cloud, news around them can move so fast that it’s difficult to really keep track of what’s going on. To those who are de...
Google is expanding its cloud services, bringing Retail Search to its clients in an effort to help them provide the best experience to their own customers....
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