"If companies can’t navigate these pressures as they move forward, they see a drag on their margins. And the longer it takes companies to respond, the more that drag on margins has a compounding effect." This stark reality underscores the need for businesses to adopt new strategies that can help them steer clear of this erosion.
"The real differentiator of Yelp is the hundreds of millions of reviews that we have," Saldanha explained. "LLMs essentially allow us to parse all of that data in a way and at a speed that we’ve never had before. It allows us to present information to consumers in a way that feels both precise and personal."
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