Pinterest announced some updates to two types of Rich Pins - Recipe Pins and Movie Pins.
For the former, Pinterest is adding rich data like ingredients, cook times, and serving...
Study after study has shown that businesses are really bad at social media customer service. There are certainly exceptions, but on the whole, businesses just suck at responding to...
Yelp has entered a data partnership with social media monitoring platform Sprinklr to enable businesses to monitor Yelp reviews and analyze sentiment. This is the first such partne...
As has been discussed a great deal over the past year or so, Facebook Video is bigger than ever, and the company continues to make improvements to related tools it offers businesse...
For a lot of businesses, getting, maintaining, and especially growing engagement on social media is an ongoing struggle. Throughout this struggle, however, many seem to have forgot...
Twitter reported its Q4 and full-year financials on Wednesday, and while they met or exceeded expectations on revenue and earnings, user growth stalled and threw up a huge red flag...
In early December, Facebook began letting a small percentage of people in the U.S. stream live video from their iPhones. Later that month, they expanded this to all verified pages....
Over the weekend, reports emerged that Twitter was readying a new algorithmic timeline that would come as soon as this week. Users freaked out for fear that Twitter was going to me...
There have been reports lately about Instagram testing multiple account support. The test is over, and users can now take advantage.
Instagram announced on Monday that users wi...
Brands are getting more messages on social media than ever, but they aren't getting much better at responding to them. This was a consistent narrative in the online business world...
Twitter appears to be testing a new feature in its mobile apps (at least on Android) that gives users a way to quickly access GIFs to share with their followers.
Some are seein...
Facebook released its financials for the fourth quarter and full-year 2015 on Wednesday, and in the ensuing conference call, announced that 100 million hours of video are watched o...
Facebook just released its earnings report for the fourth quarter and full-year 2015. Full-year revenue was $17.93 billion, up 44% year-over-year. Net income was $3.69 billion....
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