Social media and marketing have become synonymous over the years. At the same time, social media is placing the customer back in customer service. Each movement represents impor...
Social media has walked the fiery coals of skepticism and has brilliantly performed as a marketing, customer service and relationship building tool beyond expectations....
Facebook says it has increased referral traffic to media sites by over 100% thanks to tools like its social plugins and Graph API, both of which were launched at f8 back in Apri...
Listening is not hard these days. There are now over 200 tools that can help you gather the conversations.
The next step is not so simple. Finding the right...
Listening. It’s a mantra we’ve heard PR, marketing and social media consultants preach to brands for the last two years. But, how many brands are really listening to...
If you work in PR, chances are you have one of three needs:
* A need to build or grow your network.
* A need to acquire new skills or hone existing ones....
2010 has been a huge year for Facebook - arguably the company's biggest yet. CEO Mark Zuckerberg was named Person of the Year by Time magazine, a Hollywood movie about the found...
Out of a desire to say "hi" to old friends, reconnect with family members, or perhaps get a moment away from visiting relatives, it looks like lots of people are signi...
Facebook is now giving users a way to better filter their news feeds so they can really see the content they want. In the past, users have been able to choose whether they want...
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